Why Incident Notification
Incident Notification: A Business Imperative
Communication failures have historically plagued organizations in their ability to respond to and minimize the human, operational, and financial impact of routine incidents and disasters. When disaster strikes and every second counts, organizations need to focus on the mission-critical tasks of ensuring the safety of their people and continuing operations, not on managing the logistics of communications.
How Everbridge Helps You
Resolve and recover from incidents more quickly
- Empower one person to provide critical information to any number of people in minutes
- Mobilize response teams rapidly, coordinate continuously with other groups, and provide ongoing status reports to key managers
- Establish an ongoing dialogue with two-way communication capabilities
- Prevent communication mistakes
- Minimize revenue loss and damage to reputation
Increase awareness and safety
- Broadcast potentially life-saving information rapidly
- Prevent confusion and evoke desired action with clear, consistent, effective messaging
Reduce communication costs
- Lower or eliminate overtime costs
- Decrease inbound calls during operational incidents or emergencies
- Replace other costly, labor-intensive communication methods
- Leverage a robust, scalable communication infrastructure without the cost of purchasing and maintaining hardware, software, and equipment
Achieve operational efficiencies
- Cut the time needed to communicate from hours to minutes
- Reduce manual labor required to manage incident communications, freeing up key personnel to perform other critical tasks
- Allocate resources effectively in real-time
- Integrate with existing systems for notifications without human intervention
- Reduce human error through automation that mirrors existing procedures
Improve compliance and reporting
- Gain visibility into incident communication results for quick, informed decision-making
- Satisfy regulatory compliance requirements through automated notifications, real-time confirmations, and extensive audit trail reporting
- Lower risk of lawsuits through communication audit trails
How Everbridge Incident Notification System Works
With incident notification systems such as the Everbridge Aware™ emergency notification system and Everbridge Matrix™ routine incident notification system, one person can communicate with tens, hundreds, or thousands of people anywhere, anytime, via any communication method, including phone (land line, mobile, and satellite), email, instant messaging, text messaging (native SMS), fax, BlackBerry, PDA, pager, and more. Everbridge incident notification system will continue to cycle through each and every communication device available until the message is delivered and confirmed by the recipient.
