Up to 80% of downtime is caused by either human error or a failure to follow set processes. To reduce mistakes and maximize IT system uptime, you need to ensure that the right experts are engaged as quickly as possible and are communicating with the most up-to-date information.
Everbridge brochure – government
Solution
Quick and reliable Emergency Communication is critical to the operations of any municipality. whether related to criminal activities, severe weather or missing persons, the ability to quickly and reliably reach staff, emergency personnel, and citizens – over any voice or text device – and confirm receipt of notifications – can help protect life and property. As part of the eNS evolution, real-time data such as social media feeds, weather alerts, and visual data from on-the-scene mobile users can now be used to create situational intelligence. Situational intelligence provides critical insight into developing events and can be used by authorities to help prevent a crisis before it occurs or to manage the aftermath of an incident.
Member opt-In portal
Solution
Collecting and maintaining the most up-to-date contact information from your community members is increasingly difficult—landline use is dwindling, contact information is frequently unlisted, and users are more likely to have multiple mobile devices. Everbridge’s Smart registration opt-in portal provides an easy way for hard-to-reach citizens to sign-up for community, weather, and life-saving emergency communication.
Mass Notification
Solution
Keep Everyone Informed Before, During and After a Critical Event.
Everbridge ManageBridge brings the same set of rich communications features available in Mass Notification to administrators who frequently use smartphones and tablets. It is a free native mobile application available to Everbridge clients that gives them more control than ever before over their emergency notifications.
Interactive visibility threat view – Powered by NC4
Solution
Threat View combines the world-class threat assessment intelligence of NC4 with Everbridge’s critical communication suite and global reach. Threat View gives security executives, business continuity professionals, and crisis managers the tools needed to respond to risks and improve corporate resiliency.
Incident management
Solution
Every day, operational issues impact productivity and revenue, cause production slowdowns, delay responses to time-sensitive issues and require tracking for compliance purposes. To ensure a quick response and fast resolution, it is critical to follow the correct procedure and include the information required for each incident type. An incident has a prescribed set of processes that must be followed in order to efficiently resume regular operations, notify the correct internal and external stakeholders and comply with organizational and industry guidelines. Everbridge Incident Management ensures the right processes are followed and sends consistent, error-free, and complete messages for the same incident every time to responders and stakeholders.
Community Engagement™
Solution
Community Engagement™ enables you to leverage day to day community connections to expand your outreach by growing your opt-ins, publishing to social media and engaging...
Mass notification message sender certification
Solution
Sending a message with Everbridge Mass Notification is very simple. The certification process is meant to demonstrate the applicant’s understanding of the full versatility and best practices involved in creating and sending messages. There are institutions that need to be confident that key employees can safely and accurately utilize the full range of notification tools available in the Everbridge Suite. Everbridge MN Message Sender Certification enables users to demonstrate their knowledge of the range of features in Everbridge Mass Notification, how to use them, and the best practices for creating and sending messages.
Everbridge University
Solution
With everything on your plate today, finding the time to fully train your staff can create real challenges– but the cost of not training your staff can be very high. Everbridge University is a self-service, online training resource for the Everbridge Platform for interactive communications and mass notification.
Call throttling FAQ
Solution
Large numbers of notification broadcasts being delivered to the same geographical location can overwhelm PBX systems or local telephony infrastructure, jeopardizing rapid message delivery during an incident. Everbridge provides broadcast administrators with flexible call-throttling options to configure broadcast rules based on their organization’s best practices to optimize their Emergency Notification System.
Transit industry
Solution
In the event of a power failure or major flood, can you notify your employees and riders to ensure public safety, prevent panic, and maintain your reputation? How quickly can you contact all responders and coordinate resolution? From safety, security, and operations to disaster recovery, Everbridge provides a single mass notification system solution that facilitates rapid communication among targeted groups while reporting and tracking incidents across the organization.