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Discover insights from our 2025 Global Enterprise Resilience Report

Resource Center

For current and prospective customers

Resources

Whether you’re a current customer or prospective customer, we want to help you keep your people safe, and businesses running. Learn from our customers and from industry experts on best practices, solution information, and use cases for better critical event management within your organization.

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Airport operations

Solution

When your first responders are confronted with an active shooter, or in the event of an Alert, can your AOC initiate a response in seconds, and does this response follow your playbook 100% of the time? By automating all of your mass notification procedures and integrating with your existing sensors and alarms, Everbridge enables your team to communicate clearly and effectively with first responders, management, all badged personnel, and even frequent airport passengers via multiple contact methods.

Transit industry

Solution

In the event of a power failure or major flood, can you notify your employees and riders to ensure public safety, prevent panic, and maintain your reputation? How quickly can you contact all responders and coordinate resolution? From safety, security, and operations to disaster recovery, Everbridge provides a single mass notification system solution that facilitates rapid communication among targeted groups while reporting and tracking incidents across the organization.

Improving utility communications with Everbridge | Park Water Company case study

Customer Story

Park Water Company (PWC) is an investor-owned, public water utility company that serves a population of approximately 200,000 people in…

Campus alerts

Solution

Everbridge Mass Notification® for Campus Alerts enables you to communicate with your entire campus community in minutes via all contact methods, including those most popular with students, such as text messaging, cell phones, smartphones, email, instant messaging, and social media.  This notification system is easy to implement and gets remarkable penetration.

Citizen’s sign up kit overview

Solution

The Everbridge Citizen Sign-Up Kit gives customers the tools they need to ensure a successful roll out of your mass notification system to your community. The Everbridge Citizen Sign-Up Kit includes source files for all of the following materials, enabling you to customize the text and drop in your own logos.

Everbridge professional services

Solution

Leveraging a proven methodology and domain expertise in mass notification, Everbridge 1,000 deployments worldwide. Everbridge Professional Services offerings address the unique challenges of your organizational structure, operational requirements, and training needs.

ROI for cities & counties

ROI Assessment

In today’s economic climate, government entities are tightening their belts and scrutinizing every dollar spent. Mass notification systems, like other software purchases, must meet stringent justification requirements, including the ability to mitigate human and financial risks, cut costs, and improve productivity and efficiency.

Urgent desktop

Solution

When communicating across your organization, sending critical information to your workforce quickly and effectively requires multiple delivery channels. Everbridge’s Urgent Desktop™ delivers alerts to your workforce’s computer screens in seconds; to ensure timely delivery, high visibility and optimal impact of your messages. Urgent Desktop delivers emergency notifications in a rapid and reliable way.

Healthcare security and emergency response | H1N1 flu pandemic

Customer Story

Everbridge provides sustained communication to an organization and its staff, management, external stakeholders, and the surrounding community.   Download Case…

Everbridge organizational hierarchy

Solution

Everbridge’s Organizational Hierarchy allows the ability to map a customer’s management and operating structure into multiple emergency notification environments.

Providence health & services

Customer Story

Steve Storbakken and Connie Lackey understand hospital emergency preparedness inside and out. Storbakken chaired the Providence Health System Disaster Preparedness…

Client services – Your Everbridge experience

Solution

Everbridge’s Client Services teams are made up of highly experienced, credentialed professionals with years of boots-on-the ground incident communications experience. With every notification program we set up, Everbridge applies the knowledge and experience gained from helping more than 1,000 clients covering tens of millions of individuals worldwide launch mass notification initiatives and manage incidents.

Forrester Key Statistics

Significant ROI from critical event management solutions 

A composite organization comprised of interviewees with experience using the CEM platform achieved a 358% ROI and US$8.5M in three-year risk-adjusted benefits, according to a commissioned Total Economic Impact(TM) Study by Forrester Consulting.  

This includes: 

  • $3M in efficiency gains 
  • $2M saved in reduced IT downtime 
  • $1.5M in security team productivity gains 

Discover the value Everbridge can bring to your organization from our ROI calculator, checklist, and full TEI study. 

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Everbridge University

Prepare your staff with free notification and best practices training.

Everbridge University provides your team with the skills, techniques, concepts, and best practices needed to correctly relay critical communications and manage incidents, allowing you to redeem the full value from your investment.

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