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Discover insights from our 2025 Global Enterprise Resilience Report

Resource Center

For current and prospective customers

Resources

Whether you’re a current customer or prospective customer, we want to help you keep your people safe, and businesses running. Learn from our customers and from industry experts on best practices, solution information, and use cases for better critical event management within your organization.

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Community engagement explainer

Video

Our Community Engagement application helps public safety and emergency management agencies to easily create a resident opt-in database

ServiceNow demo

Video

Companies can now integrate Everbridge’s reliable and scalable communication capabilities directly into their ServiceNow instance to facilitate communication among IT groups and mi

Certified ServiceNow connector

Solution

Everbridge is a ServiceNow certified partner. Teams can now integrate Everbridge’s reliable and scalable communication capabilities directly into their ServiceNow instance to automatically contact on-call team members, launch conference bridges and escalate to the senior personnel when needed. Spend more time triaging and less time looking for cell phone numbers with Everbridge IT Alerting.

Improving critical communications in higher education with Everbridge | RIT case study

Customer Story

Founded in 1829, Rochester Institute of Technology (RIT) is a privately endowed, coeducational university with nine colleges emphasizing career education…

Ericsson

Improving IT incident response with Everbridge IT Alerting | Ericsson case study

Customer Story

Ericsson relies on Everbridge for their IT incident response so that they are able to communicate quickly and efficiently to resolve IT issues whenever they arise.

Customer perspective: Ericsson

Customer Story Video

Mark Hydar, Head of DevOps for Ericsson, explains how the company uses the Everbridge IT Alerting solution to notify and escalate information during an IT incident.

Everbridge network

Solution

The Everbridge Network augments the Mass Notification and Interactive Visibility solutions, providing cross-account collaboration and situational intelligence during crises. With the Everbridge Network, organizations can improve their critical communications, gather regional intelligence, and keep constituents informed throughout an incident’s life cycle.

Improving customer experience management with Everbridge | Digital Realty case study

Customer Story

Digital Realty is a trusted data center solution provider for many of the world’s leading enterprises. With more than 100…

Community Engagement™

Solution

Community Engagement™ enables you to leverage day to day community connections to expand your outreach by growing your opt-ins, publishing to social media and engaging...

Emergency text alerts – EMEA| Humber emergency planning service

Customer Story

Improving global critical communications With Everbridge | City Index case study

Customer Story

City Index is one of the leading providers of spread betting, forex and CFD trading in the UK. Established in…

Improving emergency preparedness and communications with Everbridge | Bartholomew County case study

Customer Story

Bartholomew County is one of 92 counties in the state of Indiana. The county covers roughly 409 square miles and…

Forrester Key Statistics

Significant ROI from critical event management solutions 

A composite organization comprised of interviewees with experience using the CEM platform achieved a 358% ROI and US$8.5M in three-year risk-adjusted benefits, according to a commissioned Total Economic Impact(TM) Study by Forrester Consulting.  

This includes: 

  • $3M in efficiency gains 
  • $2M saved in reduced IT downtime 
  • $1.5M in security team productivity gains 

Discover the value Everbridge can bring to your organization from our ROI calculator, checklist, and full TEI study. 

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Everbridge University

Prepare your staff with free notification and best practices training.

Everbridge University provides your team with the skills, techniques, concepts, and best practices needed to correctly relay critical communications and manage incidents, allowing you to redeem the full value from your investment.

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