Improving incident management For utilities With Everbridge | Westfield Gas and Electric case study
Westfield Gas & Electric (WG&E) is located in Westfield, Massachusetts and serves approximately 19,000 electric customers and 9,000 gas customers.…
Westfield Gas & Electric (WG&E) is located in Westfield, Massachusetts and serves approximately 19,000 electric customers and 9,000 gas customers.…
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The City of Inglewood is centrally located in Southern California and boasts a rapidly growing population of over 111,000 residents.…
Pierce County, Washington includes 24 cities and towns, 17 school districts, and seven colleges and universities. As the second most…
From two-way communication to harnessing social media, he sees Everbridge as "light years" ahead of any other vendor.
The Everbridge system allows Saint Francis to consult with key personnel during emergencies as well as better plan the hospital’s…
Saint Francis Hospital and Medical Center, discusses consistent communications, mobility and emergency management, testing and training, and best practices with the Everbridge suit
Hear from a handful of Everbridge leaders and our customers about what it is we do and what the best parts about our platform are.
The Everbridge system enables Northeast Utilities to communicate with employees, even in adverse conditions when cell phone towers are overwhelmed…
The South Central Task Force consists of eight counties in the South Central portion of Pennsylvania with 2 million citizens.…
CEO Jaime Ellertson, CTO Imad Mouline, and VP of Product Management Claudia Dent explain and introduce the new benefits and features of the new Everbridge solutions suite.
Every day, operational issues impact productivity and revenue, cause production slowdowns, delay responses to time-sensitive issues and require tracking for compliance purposes. To ensure a quick response and fast resolution, it is critical to follow the correct procedure and include the information required for each incident type. An incident has a prescribed set of processes that must be followed in order to efficiently resume regular operations, notify the correct internal and external stakeholders and comply with organizational and industry guidelines. Everbridge Incident Management ensures the right processes are followed and sends consistent, error-free, and complete messages for the same incident every time to responders and stakeholders.