The human element during critical events

Webinar, The Human Element During Critical Events: Managing Business Disruptions to explore the challenges, as well as strategies and techniques for mitigating and managing pressure-filled critical event situations. This fast-paced program will address the following topics:

• Three types of community/organizational behavioral response to critical events
• Anticipating phase-specific and hazard-specific reactions
• Understanding the “behavioral footprint” of critical events
• The importance of the “bookends” concept in behavioral response
• Understanding and managing operational stress
• Developing effective behavioral countermeasures