Improving critical communications in higher education with Everbridge | RIT case study

Case Study Problem

With more than 20,000 students, faculty and staff, RIT knew that it needed a strong emergency notification system in place – one that could streamline the process of critical communications in higher education for notifying the campus community of emergencies and ensure that the messages were received. RIT wanted a system that was easy-to-use by school officials, could immediately notify the entire community (students, responders, faculty and staff) and could confirm receipt of that notification.

Case Study Solution For Critical Communications in Higher Education

RIT turned to Everbridge, a leading unified critical communications in higher education platform trusted by college and university communities of all sizes that need to reach the right people for immediate action, collaboration and decision-making. Everbridge’s technology provided RIT with a flexible web-based platform that could ensure that the entire RIT community received its messages, even if the school’s infrastructure was unavailable.

The solution’s one screen notification process simplified sending an alert, while its support for multi-modal communications ensured that the RIT community could be reached, regardless of what communications method they preferred – text, mobile, landline, email and more were all covered by Everbridge.