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Adapting to the storm: Perspectives on hurricane response from county, university, and military leaders

SAGA emergency & incident management system

Every day, Emergency Call Centers (ECC) and Public Safety Answering Points (PSAP) handle hundreds of emergency calls. For each call, operators must document, triage, prioritize, escalate, and route appropriately so first responders and equipment can be mobilized and dispatched in the most efficient way.

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