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Discover insights from our 2025 Global Enterprise Resilience Report

SAGA emergency & incident management system

SAGA emergency & incident management system

Every day, Emergency Call Centers (ECC) and Public Safety Answering Points (PSAP) handle hundreds of emergency calls. For each call, operators must document, triage, prioritize, escalate, and route appropriately so first responders and equipment can be mobilized and dispatched in the most efficient way.

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