Customer perspective: Finastra

Chris Quinlan is the Director of Service Operations for Finastra. At Resilience 2019, we spoke to Chris about his process for mobilizing technical resources during IT incidents, and how Everbridge’s IT Alerting solution improves their response time and helps to mitigate the impact on the business. Chris also discusses his plans to centralize his organization’s response to all different types of incidents — including those of a physical and cyber nature.