Security leaders today face more challenges than ever—from cyberattacks to physical threats. In this interview, Tracy Reinhold shares how leaders can adapt, collaborate, and keep their teams prepared for anything.
1. How has the role of security leaders evolved in recent years?
Security leaders have moved beyond the traditional role of safeguarding physical assets to managing a much broader and interconnected set of risks. Today, threats are not confined to physical break-ins or vandalism; they extend into the digital realm with cyberattacks, insider threats, and even misinformation campaigns.
A major shift has been the convergence of physical and digital security. For instance, a ransomware attack on a manufacturing plant’s control systems can lead to physical disruptions, halting production. Leaders now need to think holistically, addressing risks across all areas of the organization. This shift demands strategic thinking, strong collaboration with IT and leadership teams, and the ability to adapt to emerging threats quickly.
2. What are the biggest challenges security teams face today?
One of the most significant challenges is visibility. As organizations expand their operations globally and embrace hybrid work models, it becomes harder to maintain a clear picture of potential vulnerabilities. For example, how do you secure employees working remotely across multiple locations while ensuring data integrity and access control?
Another challenge is the pace of change in the threat landscape. New attack vectors, such as AI-driven phishing or supply chain cyberattacks, emerge almost daily, making it difficult to stay ahead. Finally, the traditional siloed nature of security teams often creates bottlenecks. Security must now integrate seamlessly with IT, HR, and operations to address multi-dimensional threats effectively.
3. How can organizations move from a reactive to a proactive approach to security?
Proactivity starts with risk assessment and awareness. Organizations need to map out potential threats, whether they stem from physical vulnerabilities, insider risks, or geopolitical factors. Scenario planning is another critical tool—run simulations to test how your organization would respond to different crises.
Proactivity also involves adopting technologies that provide real-time threat intelligence and predictive insights. But it’s not just about tools; fostering a culture of vigilance is key. Employees at every level should understand how their actions can contribute to—or mitigate—security risks. When security is seen as a shared responsibility, organizations are better equipped to anticipate and neutralize threats before they escalate.
4. What role does collaboration play in modern security strategies?
Collaboration is the glue that holds a modern security strategy together. Threats today are too complex for any one department to handle alone. IT teams bring expertise in digital risks, HR can help identify and address insider threats, and leadership ensures alignment with business objectives.
For example, during a data breach, IT might focus on containment, while HR manages internal communication, and leadership coordinates external messaging. Without collaboration, these efforts could work at cross-purposes. Building partnerships across departments creates a unified response framework that’s more agile and effective during crises.
5. Can you share an example of security resilience in action?
A global manufacturing company we worked with faced a major protest near one of its facilities, threatening employee safety and operational continuity. Their security team had developed a resilience plan that included real-time monitoring of the situation, collaboration with local law enforcement, and clear communication protocols for employees.
When the protest escalated, they quickly implemented their plan—rerouting employees to safe locations, securing key assets, and maintaining business continuity. This proactive preparation turned what could have been a disruptive event into a moment of operational strength.
6. How can organizations balance security with operational efficiency?
Security and efficiency are not mutually exclusive—in fact, when done right, they complement each other. A secure organization is often a more efficient one because it minimizes disruptions and ensures smooth workflows.
The key is integration. Security measures should be designed to fit seamlessly into existing processes rather than creating additional friction. For example, implementing single sign-on (SSO) solutions can enhance security while making it easier for employees to access systems. Balancing security with efficiency requires ongoing dialogue between security teams and other departments to ensure that safeguards enhance, rather than hinder, daily operations.
7. What emerging trends should security leaders be paying attention to?
One significant trend is the rise of AI-driven threats. Attackers are using machine learning to create more sophisticated phishing campaigns or bypass traditional security systems. Another trend is the convergence of physical and digital security. As IoT devices proliferate, the risk of cyberattacks causing physical damage—such as tampering with smart HVAC systems—is growing.
Geopolitical instability is another area to watch. Events like trade disputes or regional conflicts can have downstream effects on supply chains, employee safety, and operational stability. Staying ahead of these trends requires continuous learning and adaptation.
8. How do you see the relationship between security and trust?
Security and trust are deeply intertwined. When customers, employees, and partners feel that an organization takes their safety and data protection seriously, it builds confidence. Trust is a differentiator in today’s competitive landscape, especially as more consumers demand transparency around how companies handle risks.
But trust isn’t built overnight—it’s earned through consistent actions. This means not just responding well to crises but also communicating proactively and transparently about the steps you’re taking to protect stakeholders.
9. What’s your advice for new security leaders stepping into this complex environment?
Build relationships and stay curious. Security is as much about people as it is about technology. Take the time to understand your organization’s culture and build bridges with other teams. Collaboration is critical for success.
Also, invest in continuous learning. The threat landscape is always evolving, so staying informed about emerging risks and best practices is essential. Lastly, don’t try to do everything at once. Focus on building a strong foundation, then layer on additional capabilities as your strategy matures.
10. Looking ahead, what do you see as the future of corporate security?
The future of security will be defined by adaptability. Threats will continue to evolve, and organizations will need to stay agile to address them effectively. Technology will play a significant role, from AI-driven risk analytics to automation that streamlines incident response.
But ultimately, the future of security will be about trust. Organizations that can demonstrate resilience, transparency, and a commitment to stakeholder protection will be the ones that thrive in an increasingly uncertain world.
Summary
Security is a team sport. Tracy’s message is clear: leaders who foster teamwork and stay prepared build stronger, more resilient organizations. Start those conversations with your teams today.