What IT outage lessons have we learned in 2015?
A 2014 Gartner study projected that ‘through 2015, 80% of outages impacting mission-critical services will be caused by people and…
Blog
Perspectives on critical event management
Corporate critical communications: “Best of 2015” Everbridge quotes
Best of 2015: IT Service Alerting, Business Continuity and Enterprise Critical Communications Thanks for taking some time to reflect on…
What is community engagement?
Law Enforcement Building Trust with Residents What is Community Engagement? Community Engagement is, as defined by Minnesota Department of Health…
Community engagement in action! Missing person: Found
According to the National Crime Information Center (NCIC), in 2014 there were 84,924 active missing person’s records as of December…
IT incident management: 10 reasons why your incidents aren’t resolved fast enough
Is your IT Incident Management Process Optimized? Seemingly every other day we read about a significant IT outage, or worse,…
Situational intelligence: Avoid disruption on fireworks night!
It’s the 30th of October, just one day before Halloween and I’m at this time finding the perfect costume to…
Why Amber alerts are sometimes not enough
Locating a Missing Child Requires Swift Action and Broad Public Reach When a child is reported missing, federal law requires…
Crisis emergencies vs. routine emergencies, do you know how to handle these?
Just a few years ago, a cyber-security event, information security incident, or data breach seemed like a “one off,”…
Keep calm and notify, part 4
My work week has been no less busy this week with lots of interesting conversations and topics of discussion. As…
Nixle in action: #LESM- empowering law enforcement through social media
It isn’t everyday that residents are able to chat with their local Police Chief or experience the daily routine of…
“Keep calm and notify” (part 3)
As a business continuity professional, getting budget to do anything can be tough. I’ve been in the position where I’ve…
“Keep calm and notify” (part 2)
It has been a busy week involving a lot of late nights and early mornings, with travel to England, Scotland…