How a global fintech company used BC in the Cloud® to increase efficiency, accuracy, and executive confidence in its resilience program

In 2019, a global financial services technology company came to Infinite Blue to improve its business continuity and disaster recovery (BC/DR) program that was managed through disparate systems and required manual reconciliation.

Because the company manages more than 4,000 internal and external apps, its BC/DR program required the participation of 1,600 employees across the organization.

However, depending on his or her role, an employee may only engagewith the program once a year to verify data and/or approve plans. Even with annual training and automated emails to alert team members when a task is required of them, the company found it challenging to maintain the necessary level of readiness.