Webinars

Upcoming Webinars

Live Everbridge System Demo

Aug. 12, 2010
Attend a live demonstration of the Everbridge Aware mass notification system for a full walk-through of the system’s features and functionality. Includes live Q&A. This month's spotlight is on the transition from one notification system to another.
Register now.

Recorded Webinars

BP: What NOT to Do When the World Is Watching

Boycotts, public outcry, and a tarnished reputation - some of the lasting side-effects of one of the worst oil spills in history. Despite having significant resources, BP has made one crisis communications mistake after another. Could it happen to you if a major disaster were to derail your best-laid plans? Dr. Robert Chandler, renowned crisis communication expert, will dissect the missteps of BP's messaging and tell us how to avoid a guilty verdict in the court of public opinion.
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How to Plan for a Disaster: Drill, Baby, Drill

Disaster exercises can put your emergency preparedness and response plan to the test … but what does it take to plan an effective drill? How do you gauge the effectiveness of your plan after the test? What kind of scenario will help you sharpen your procedures? Find out lessons learned from the US District Court, Central District of California, which recently conducted a full-scale disaster exercise that was a year in the making.
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What's Fueling Public Distrust?

According to a recent Pew Research poll, nearly 80 percent of Americans don’t trust the government. From the financial crisis to the H1N1 flu vaccine, public skepticism of business and government runs rampant. Is the mainstream media fueling this hostility? Are people skeptical of the message … or the source? Dr. Robert Chandler, renowned crisis communication expert, will address the importance of transparent communication and how to achieve credibility in today’s world of corporate misdeeds and scandals.
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Bracing for the 2010 Hurricane Season

Early forecasts for the 2010 hurricane season predict above-average storm activity beginning in June. How will this year’s outlook influence your hurricane preparedness plans, and what should you do differently from last year? Gain actionable information from noted hurricane expert Dr. Phil Klotzbach from Colorado State University’s Tropical Meteorology Project and Dr. Robert Chandler, internationally recognized crisis communication guru and Director of the Nicholson School of Communication at the University of Central Florida.
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How to Comply with Changes to the Clery Act

New amendments to the Jeanne Clery Act take effect July 1, 2010. With this deadline looming, is your campus prepared for—and able to comply with—these changes to legislation? Join S. Daniel Carter, Director of Public Policy at Security On Campus, Inc., a non-profit organization dedicated to the prevention of criminal violence at colleges and universities, for an informative session that will help you understand the new rules and regulations for Clery Act compliance.
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Notification in a Heartbeat

Does your notification system help save lives? Promise Regional Medical Center – Hutchinson understands that every minute counts. With one of the best cardiac care centers in Kansas, the healthcare facility uses Everbridge Aware to treat STEMI patients faster. Not only are they able to respond faster to these alerts than guidelines provided by the American Board of Cardiology, but the communications team is freed up to spend time on other pressing needs like security incident response, manning the switchboard and other key tasks. Join us to learn about this revolutionary way to use a notification system.
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The H1N1 Outbreak of 2009: Did Officials Cry Wolf?

Were public health threats of the 2009 H1N1 influenza virus exaggerated? Were you prepared or caught off guard when the World Health Organization (WHO) declared H1N1 a stage 6 pandemic? Join pandemic communication expert Dr. Robert Chandler to discuss the public and private response to the 2009 outbreak of H1N1 influenza.
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Navigating the Storm: How to Improve Severe Weather Communications

With bitter cold and record snowfall, winter 2010 weather is wreaking havoc across the country. Some forecasters predict that this winter will go down as one of the worst on record. Emergency preparedness and effective communications are essential to preventing bad weather from turning into a natural disaster.   Join distinguished crisis communications expert Dr. Robert Chandler to find out if your messages can weather the storm.
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Rumors and Misinformation: How to Control the Deadly Information Infection

In a crisis, will your communications drown in a sea of noise and  confusion? Rumors and misinformation are one of the biggest challenges your communication plan will encounter.  Will your plan hold up?  Featuring internationally recognized crisis communication expert Dr. Robert Chandler, this complimentary webinar series will explore proven methods to combat the rumor mill and prevent the serious consequences of communication omission, addition and distortion.
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Your H1N1 Questions Answered LIVE - One-on-One with Dr. Robert Chandler

Are you overloaded with H1N1 information from government agencies and media outlets? Having trouble finding the answers you need to educate and inform your constituents throughout this pandemic? Featuring internationally recognized pandemic communication expert Dr. Robert Chandler, this complimentary webinar will answer your burning H1N1 questions, one-on-one, LIVE during this exclusive event.
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Surviving the Pandemic: How to Overcome H1N1 Flu Communication Challenges - Part Two

Part Two of the Series - Are you prepared for a significant H1N1 flu outbreak this fall? A recent survey by the Harvard School of Public Health found that only 33% of businesses believe they could sustain their business without severe operational problems if half their workforce is absent due to H1N1. Featuring internationally recognized pandemic communication expert Dr. Robert Chandler, this complimentary webinar will address how to plan to prevent an outbreak in the workplace and combat severe absenteeism that could devastate your business.
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Surviving the Pandemic: How to Overcome H1N1 Flu Communication Challenges - Part One

Responsible for almost all flu cases in the US, the H1N1 flu virus has gotten off to a fast and early start. As the flu season goes into full swing, employers could face crippling absenteeism and business disruptions due to this pandemic.  Featuring internationally recognized pandemic communication expert Dr. Robert Chandler, this complimentary two-part webinar series will address organizational challenges and provide solutions for sustaining effective and successful communication during the pandemic.
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Pandemic Preparedness: Ten Tips to Achieve Swine Flu Readiness

Are you prepared for the widespread resurgence of the H1N1 virus? Find out how to focus and fine tune your pandemic readiness efforts before the swine flu infection reaches its peak. This webinar will reveal a practical methodology for pandemic preparedness and response. David Sarabacha, the global national Business Continuity Management team leader for Deloitte & Touche LLP, will pinpoint 10 key areas of focus and share tips to make your pandemic plan a more comprehensive and cost-effective component of your overall business continuity program. 
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Swine Flu Communications: Preparing for the Fall Surge

With the traditional flu season quickly approaching, health officials are bracing for the return of H1N1 swine flu. Although the media frenzy has died down, public and private entities are busy preparing for the surge this fall. Find out how emergency management professionals from Rockford Health System and the Town of Durham, CT used emergency notification during the early stages of the pandemic, what they learned and how they are applying these lessons to better prepare for a swine flu surge in the fall.    
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Brand Rehab: How to Restore your Reputation after a Crisis

You’ve managed to survive the crisis, but your image is tarnished. Will your post-crisis actions restore trust and confidence … or cause further damage to your organization’s reputation? Join crisis communications expert Dr. Robert Chandler as he moderates a lively discussion and debate on post-crisis communication strategies between two nationally recognized scholars and PR professors: Dr. J.D. Wallace and Dr. Denise Ferguson.
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Complying with Joint Commission Emergency Communication Requirements

Joint Commission Standard EM.02.02.01 requires hospitals to be able to communicate with staff, patients and their families, external authorities, and other organizations and individuals during emergencies as part of each hospital’s Emergency Operations Plan (EOP). Efficient and effective communications during a crisis – as well as meeting compliance obligations – can present a significant challenge for many hospitals. Hear from Tony Suszczynski, Shands Jacksonville Medical Center’s Emergency Preparedness Coordinator, as he shares a behind-the-scenes look at how Shands Jacksonville, a Level 1 Trauma Center in the middle of hurricane country, complies with Joint Commission emergency communication requirements, ensuring the safety of staff and patients on Shands’ 65-acre campus from natural and manmade disasters, including acts of terrorism.
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Swine Flu Employee Communications: Truth and Transparency

The World Heath Organization has raised the swine flu pandemic alert level from phase 4 to 5, signalling that a pandemic declaration may be imminent. Are you concerned that critical communications will be impaired by internal politics and bureaucracy? Join pandemic communication expert Dr. Robert C. Chandler, Ph.D. for valuable advice on how to overcome these obstacles and effectively communicate the right messages to your audience during this global health crisis.
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Swine Flu Communication Best Practices

Will Your Swine Flu Communication Plan Work? The current swine flu outbreak is a serious issue, and already swine flu-related rumors and misinformation are making the rounds. Will your constituents be able to tell fact from fiction? Are you prepared to quickly guide, advise, and protect your audience in this public health emergency? Join pandemic communications expert Dr. Robert C. Chandler and Everbridge as we discuss swine flu communication challenges and the important role message mapping plays in getting your communications right.
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LIVE ENCORE: How to Communicate During the Six Stages of a Crisis - Part 3

Back by popular demand, distinguished crisis communications expert, author, consultant, and educator, Dr. Robert Chandler, and 3n are once again presenting a discussion of the intersection of communication with the crisis lifecycle. Dr. Chandler will delve into how a crisis evolves over time and the right message to send as an event unfolds.  Mar. 10, 2009 - Part 1; Mar. 24, 2009 - Part 2; Apr. 7, 2009 - Part 3
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