Small Business

Employee Protection and Life Safety

• Safety alerts. Rapidly notify employees about severe weather, fires, power outages, gas leaks, chemical spills, vandalism, theft, acts of violence, and more.
• Evacuations. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions. Include maps and other important documentation as attachments to the message.
• Work cancellations. Issue alerts for weather-related closures, cancellations, and return-to-business-as-usual announcements.
• Remote roll-calling. Generate personnel rosters in real-time through polling to account for absences and to determine staffing needs.

Incident Response and Management

• Crisis team activation and management. Notify and assemble emergency response teams. Use polling to determine people resource availability and reporting times.
• Emergency conference calls. Brief the team and determine next steps through instant conference calls, which are critical when teams are immobilized due to weather or illness.
• IT alerts. Keep management apprised with voice or text messages about network incidents, including overnight data processing errors and network outages.
• Escalation. Designate up to three back-ups per person with Everbridge’s escalation capabilities.

Continuity of Operations

• Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
• Rumor control. Prevent the spread of misinformation and rumors through proactive communications.
• Policy changes. Alert employees to changes in policies and procedures.
• Compliance. Comply with HR employee accountability notification and reporting requirements.

Everbridge Aware^® for Small Business Screenshots

Easy message creation
Whether you need to notify people in one department or across the company, Everbridge Aware enables you to communicate in minutes with a simple, three-step process. In usability studies, untrained users are able to send a message in just over a minute.

Pre-written messages and scenarios
Build scenarios and create messages for anticipated situations or incidents in advance for simple one-click sending. Set up one or multiple concurrent broadcast scenarios with pre-defined contact lists and messages for rapid response and recovery.

Effortless data management
We realize you have no time in your schedule to manage data, so we make it easy through automation. Import and maintain updated employee contact information easily with the Everbridge Data Migration Wizard and automatic data uploads from your payroll/HR software.

Real-time tracking and reporting
Gain full visibility into system usage and broadcasts results. Everbridge Aware assembles broadcast data in real-time to display compiled results in a clear, easy-to-read dashboard for quick and informed decision-making. Robust ad-hoc reporting enables you to perform post-incident analysis and review. Detailed broadcast reports provide an audit trail of incident communications for compliance and internal reporting.

Design Your Solution

Small businesses have unique needs and challenges. That's why Everbridge developed a complementary set of products, tools, and services that work together. Based on your requirements, we design a solution that fits you: not too big, not too small. We even help you build a notification strategy incorporating your current systems and processes. Not sure what works best for your organization?
Contact us for a consultation.

Here's what a typical solution looks like for our small business clients:

Everbridge Aware^® in Action

Buena Vida Estates uses Everbridge Aware to keep residents safe during hurricanes
Buena Vida Estates, a Florida retirement community with 150 homeowners, uses the Everbridge Aware emergency notification system to alert its residents to the imminent approach of hurricanes and provide action instructions. Having a tool in place for safe, quick evacuations is a relief for Ralph Bishop, the community's executive director.

According to Bishop, "The Everbridge system is delivering in our time of need. It quickly and efficiently communicates potentially life-saving information. We are relieved to have a reliable system to assist us during emergencies. We have been using the Everbridge system more than we originally anticipated, especially for urgent messages in non-emergency situations, including alarm testing, electricity loss after storms, and other routine issues such as voting."

Hidden Hills leverages Everbridge for crisis communications during wildfires
Hidden Hills Community Association oversees nearly 650 home sites and all common-area locations in the 2000-resident private community of Hidden Hills, California. The Association uses the Everbridge emergency notification system as its primary communications platform for routine communications, such as sending reminders to purchase tickets for upcoming community events or vote in board member elections, and emergencies like wildfires, which are a common concern in Southern California and sometimes require community evacuations.

“The safety of our residents is our top priority,” says Annette Conte, spokesperson for the Hidden Hills Community Association. “Working with Everbridge enables us to quickly and effectively broadcast urgent information to the right people in the most critical of times.”