Risk Management
Everbridge for Risk Management:
Minimize Revenue Loss and Damage to Reputation
Nothing leaves your organization vulnerable like a crisis. An organization's lack of preparation or poor response to an incident can lead to thousands – even millions – of dollars in lost revenue or reparations and can cause irrevocable damage to customer, stakeholder, and community confidence.
How Everbridge Helps You Protect Your People and Your Organization
Everbridge enables you to communicate quickly, clearly, and efficiently with employees, stakeholders, and customers to protect lives, limit financial loss and property damage, and prevent the spread of misinformation in a crisis.
- Faster incident response and resolution. Automate and accelerate time-intensive, error-prone manual processes and activities to enable your staff to focus on mission-critical tasks, minimizing impact of the interruption on the organization.
- Improved employee protection and accountability. Keep employees out of harm's way by rapidly notifying them about severe weather, fires, gas leaks, and other incidents. Interactive polling enables you to account for and report on the whereabouts and safety of employees.
- Continuity of operations. Sustain critical communications internally and externally over prolonged periods to resolve and recover from the incident expeditiously. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
- Greater situational awareness. Provide ongoing status updates as an incident progresses and is resolved. Include emergency plans, incident-related images, after-action report templates, and other important documentation as message attachments. Intelligent reporting enables informed decision-making, post-incident analysis and trending, and compliance.
- Preserved credibility. Transparent communications throughout an incident are critical to earning and maintaining trust and confidence in the organization. Everbridge extends your ability to address ongoing information needs throughout the incident management and recovery effort with regular communication outreach.
- Communications tracking. The Everbridge incident notification system generates an unchangeable record of the activity to comply with regulations and serve as evidence of compliance or notification in the event of a dispute.
- Communications compliance and reporting. Satisfy regulatory compliance requirements, such as Sarbanes-Oxley and NASD 3510, and meet corporate reporting requirements through automated notifications, real-time confirmations, and extensive audit trail reporting.
Employee Protection and Life Safety
- Safety alerts. Rapidly notify employees and others about severe weather, fires, power outages, gas leaks, chemical spills, vandalism, and more.
- Remote roll-calling and employee accountability. Generate personnel rosters in real-time through polling to account for employee whereabouts and safety.
- Public health emergencies. Sustain communications throughout public health emergencies, such as H1N1. Provide safety and prevention tips, symptom information, vaccine logistics (locations, times, and follow-up shot reminders), and more.
- Evacuations. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions. Include maps and other important documentation as attachments to the message.
Emergency Response and Management
- Crisis team activation. Assemble emergency response teams and alert campus and public law enforcement agencies to situation.
- Response team management. Notify and assemble incident response teams. Use polling to determine people resource availability and reporting times. Leverage conference calls to brief the team and determine next steps.
- Media briefings. Coordinate briefings with security and executives using on-the-fly conference calling.
Continuity of Operations and Compliance
- Critical operations alerts. Show proof of sustained communication to enable business continuity during a disaster or other incident.
- Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
- Rumor control. Prevent the spread of misinformation and rumors through proactive communications.
- Policy changes. Alert employees to changes in policies and procedures.
- Compliance. Comply with regulatory and HR employee accountability notification and reporting requirements.
- Acknowledgements. Request confirmation of receipt of important notices and measure incident response team response rates to emergencies and drills.
Learn More:
- Read about our Everbridge Aware emergency notification solution
- Contact us for a demonstration of Everbridge Aware.
Salesforce.com set up numerous groups within Everbridge system to mimic the company’s organizational structure, enabling the team to handle emergencies by department, office location, geographic territory, or across the entire enterprise. This flexibility has given Salesforce.com the ability to respond to events of any size, such as wildfires and steam pipe explosions, with precise, targeted messaging that limits the potential for miscommunication.
When major disasters occur, Kentucky Farm Bureau Insurance experiences the catastrophe as both a claims event and a business continuity challenge. The insurance provider leverages Everbridge Aware to keep operational during natural disasters, severe weather, and other incidents while ensuring the well-being of its employees in offices across 120 counties.