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City of Beverly Hills
Anne Marie Lunsman

“Clearly, at this time in our country's history, local governments have to be able to communicate with their personnel and constituencies in real time. The Everbridge emergency notification system will allow us to serve the community more efficiently and effectively.”

Joe Rouzan
City Administrator
City of Inglewood, CA

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Attend a live demonstration of the Everbridge Aware mass notification system. This month's spotlight is on the transition from one notification system to another.

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See the Everbridge notification system in action

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Public Safety

Everbridge for Public Safety:
Accelerate Emergency Response

”Everbridge

Citizens rely on government to protect and inform them of everything from public health emergencies and natural disasters to road closures. Nothing exposes communication vulnerabilities like a crisis. Quick and reliable communication capabilities are essential to dramatically improving operational effectiveness and safety during an emergency. With the ability to quickly and easily alert citizens and share information and resources in critical situations, first responders and emergency communication teams can effectively respond to disasters and coordinate efforts, saving lives and property.

How Everbridge Improves Emergency Response and Coordination

Using Everbridge, organizations can safeguard the health and welfare of citizens, prevent panic, and mobilize first responders to a higher state of readiness all with one system. Everbridge enables you to communicate to internal groups, citizens, and other organizations in minutes via mobile phones, landlines, email, text messaging, instant messaging, pagers, and more.

  • Rapid and reliable location-based communication. Communicate rapidly and reliably to citizens and others based on location. As an incident progresses and shifts location, Everbridge gives you the ability to identify and contact those in its path.
  • Stronger collaboration within and outside the organization. Organize briefings with state agencies, county services, PSAPs, and city officials throughout the course of an incident using on-the-fly conference calling. Coordinate resource-sharing efforts.
  • Improved emergency response and management. Plan and quickly enact emergency communications. Streamline and accelerate team mobilization, deployment, and on-the-ground coordination of crisis management and disaster recovery teams, local emergency managers, state agencies, volunteers, officials, and federal agency resources with efficient and accurate outreach capabilities.
  • Visual intelligence for better decision-making. View the locations of fire districts, police stations, schools, hospitals, and more on the Everbridge map interface. Target communications accordingly.
  • Greater situational awareness. Provide ongoing status updates as an incident progresses and is resolved. Interactive, real-time polling enables you to survey constituents to determine safety status, coordinate and manage volunteer resources based on special skills and location, manage requests for help. Include emergency plans, incident-related images, after-action report templates, and other important documentation as message attachments.
  • Fewer mistakes and miscommunications. Automate time-intensive, error-prone manual processes and send clear, consistent messages to all your audiences, making ti possible for your staff to focus on important crisis management tasks.
  • Continuity of operations. Meet Continuity of Government (COG) and Continuity of Operations (COOP) requirements. Sustain critical communications internally and externally over prolonged periods to resolve and recover from the incident expeditiously. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
  • Communications compliance and reporting. Satisfy National Preparedness Plan, NIMS, Homeland Security Target Capabilities, and other compliance requirements through automated notifications, real-time confirmations, and extensive audit trail reporting.

Citizen Protection and Life Safety

  • Citizen safety alerts. Rapidly notify citizens about severe weather, wildfires, earthquakes, hurricanes, crime, missing persons, power outages, gas leaks, chemical spills, and more.
  • Disaster-tracking communications. Communicate rapidly and reliably to citizens based on their location and the progression of an incident.
  • Public health emergencies. Sustain communications throughout public health emergencies, such as H1N1. Provide safety and prevention tips, symptom information, vaccine logistics (locations, times, follow-up shot reminders), and more.
  • Evacuation instructions. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions.
  • Wellness checks. Conduct wellness checks with the elderly and special needs populations through real-time polling.
  • Important community news. Notify citizens with important community information, such as road closures and crime bulletins, based on citizen-specified preferences.

Emergency Response and Management

  • First-responder mobilization. Mobilize response and recovery organizations. Alert other government agencies and coordinate resource-sharing efforts.
  • Response team management. Notify and assemble emergency response teams. Use quota notifications to determine people resource availability and polling for reporting times. Leverage conference calls to brief the team and determine next steps.
  • Inter-agency briefings. Coordinate briefings with county services, PSAPs, and city officials using on-the-fly conference calling.
  • Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
  • Rumor control. Prevent the spread of misinformation and rumors through proactive, ongoing communications.

Continuity of Operations

  • Compliance. Comply with the National Preparedness Plan, NIMS, and Homeland Security Target Capabilities, including citizen evacuation and shelter-in-place protection, emergency public information and warning, and more.

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