Higher Education

Student Protection and Life Safety

• Campus safety alerts. Rapidly notify students, faculty, and staff of incidents on campus and in the surrounding areas, such as severe weather, fires, power outages, gas leaks, chemical spills, vandalism, theft, and acts of violence.
• Public health emergencies. Sustain communications throughout public health emergencies, such as H1N1. Provide safety and prevention tips, symptom information, vaccine logistics (locations, times, and follow-up shot reminders), and more.
• Campus evacuations. Manage evacuations, provide shelter-in-place guidance, and issue status updates and re-entry instructions. Include maps and other important documentation as attachments to the message.
• Class cancellations. Alert students, faculty, and staff of facility closures and class cancellations and resumption.

Emergency Response and Management

• Crisis team activation. Assemble emergency response teams and alert campus and public law enforcement agencies to situation.
• First-responder dispatch. Dispatch campus police to respond to incidents.
• Response team management. Notify and assemble incident response teams. Use polling to determine people resource availability and reporting times. Leverage conference calls to brief the team and determine next steps.
• Campus briefings. Coordinate briefings with campus security and university officials using on-the-fly conference calling.

Continuity of Operations and Compliance

• Situation updates. Provide ongoing status updates as an incident progresses and is resolved.
• Rumor control. Prevent the spread of misinformation and rumors through proactive, ongoing communications.
• Policy changes. Alert students, faculty, and staff to changes in campus policies and procedures.
• Compliance. Comply with the Clery Act and U.S. Department of Education’s Higher Education Opportunity Act of 2008 (HEOA) notification and reporting requirements.

Everbridge Aware^® for Campus Alerts Screenshots

Multi-campus messaging
Communicate across a single campus or an entire campus system. Each campus can personalize the Everbridge system, manage student information, and send messages independently while the university system retains the ability to manage a single application across all campuses.

Easy message creation
Whether you need to notify people on campus or across a university system, Everbridge Aware enables you to communicate in minutes with a simple, three-step process. Capabilities such as email attachments for after-action report templates and evacuation routes give you the flexibility you need for all your incident communication needs.

Pre-written messages and scenarios
Build scenarios and create messages for anticipated situations or incidents, such as class cancellations and campus lockdowns, in advance for simple one-click sending. Set up one or multiple concurrent broadcast scenarios with pre-defined contact lists and messages for rapid response and recovery.

Easy data management
Synchronize student information automatically with Everbridge Aware or have students subscribe and manage their own information from within your internal systems through our opt-in portal. Everbridge Aware adapts to your needs. Flexibility and ease of use ensure you always have the most up-to-date information when you need it.

Real-time tracking and reporting
Gain full visibility into system usage and broadcasts results. Everbridge Aware assembles broadcast data in real-time to display compiled results in a clear, easy-to-read dashboard for quick and informed decision-making. Robust ad-hoc reporting enables you to perform post-incident analysis and review. Detailed broadcast reports provide an audit trail of incident communications for compliance and internal reporting.

Design Your Solution

Each college and university has its own set of needs and challenges. That's why Everbridge developed a complementary set of products, tools, and services that work together. We even help you build a notification strategy incorporating your current systems and processes. Let us help you mix and match. Based on your requirements, we design a solution that fits you: not too big, not too small. Not sure what works best for your organization?
Contact us for a consultation.

Here's what a typical solution looks like for our higher education clients:

Everbridge in Action

California Lutheran University enlisted the campus community's help following an attack
When campus security received a call from a female student who had been attacked on campus, California Lutheran University’s director of public safety sprang into action, sending out a notification to the campus community via text messaging, mobile phones, office phones, and email. Getting the word out quickly alerted students and others to be extra cautious and gave the police an added advantage—far more eyes and ears out looking for the perpetrator.
Download the full case study

UAA uses Everbridge for shootings, gas leaks, and more
University of Alaska Anchorage (UAA) has used Everbridge Aware^® in a variety of situations ranging from notifying administration of a building gas leak to sending urgent notices about a fatal shootout-in-progress. The UAA Police Department also leverages the system to provide regular updates and instructions and set up instant conference calls with members of the campus response team.
Download the full case study