Control Centers

Everbridge for Control Centers:
Automate Incident Notification Procedures

Control centers often operate in safety-critical environments and are responsible for handling incidents expeditiously to keep an organization running. Manual response plan activation requires extensive contact information for responders across the organization; complex procedures for who to notify based on incident type, severity, and location; and time-consuming one-by-one calling to track down and deploy responders. Delays, inconsistencies in alerts and instructions, errors in enacting procedures, and lack of visibility into incident status may cause or prolong revenue loss and jeopardize employee safety.

How Everbridge Saves Time and Money Through Automation

Everbridge enables you to communicate more quickly, clearly, and efficiently through end-to-end automation of your incident notification procedures. With Everbridge, you respond to incidents more quickly, make fewer mistakes, and prevent confusion.

• Faster incident response time. Everbridge Matrix automates your incident response plan notification procedures using built-in logic, speeding up your response to the incident. Everbridge removes the guesswork of who to call and when and escalates issues seamlessly.
• Better incident management and resource deployment. Everbridge enables you to quickly and easily communicate, report, and remedy business interruptions based on incident type, location, and severity. Notify and assemble incident response teams more quickly using less resources. Coordinate and manage response teams, allocate work assignments, and more.
• Improved productivity. End-to-end automation of your incident communication procedures and simultaneous messaging across multiple communication devices saves time, enabling key personnel to focus on incident resolution rather than manual notification and reporting.
• Fewer mistakes. Everbridge Matrix automatically generates the appropriate pre-defined message and distributes communications to the designated response team according to your notification procedures. Message templates ensure consistent and accurate communications.
• Greater incident visibility and situational awareness. Provide ongoing status updates as an incident progresses and is resolved. Real-time reporting capabilities allow you to track communications through the incident lifecycle for post-incident analysis.